Assistant Property Manager / Leasing Representative - Chelmsford, MA

Overview 

Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, leasing, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader. 

Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, continuously expanding across the tri-state area. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! 

We are seeking a dedicated and detail-oriented individual to join our team as an Assistant Community Manager / Leasing Representative for our multifamily properties. The Assistant Community Manager / Leasing Representative will play a crucial role in supporting the Community Manager in day-to-day operations, resident relations, and administrative tasks to ensure the success of our vibrant residential communities. 

Essential Job Functions

• Manage all aspects of the leasing process, including property tours, showcasing units, communicating community value, and responding promptly to inquiries in person, by phone, and via email.
• Guide prospective residents through applications, collect required documents, conduct background and credit checks, and communicate leasing decisions.
• Prepare and execute lease agreements in compliance with company policies, maintaining accurate records.
• Build and maintain positive relationships with residents, ownership, and staff to foster a welcoming community atmosphere.
• Address resident requests, complaints, and inquiries in accordance with company policies and lease terms.
• Coordinate move-ins and move-outs, inspections, and security deposit refunds, ensuring compliance documentation is complete.
• Support resident retention programs and assist in lease enforcement, including notices and inspections.
• Monitor market trends and competitor offerings to inform marketing and leasing strategies.
• Assist with budgeting, financial reporting, and processing accounts payable and receivable.
• Maintain office organization, supplies, and administrative records; prepare weekly and monthly reports.
• Collaborate with maintenance and management teams to process work orders, coordinate repairs, and ensure resident satisfaction.
• Support renovation and capital improvement projects by obtaining vendor estimates and coordinating scheduling.
• Prepare and execute lease agreements in compliance with company policies, ensuring accurate and organized record-keeping of leasing documentation.
• Must be present on-site, with the ability to move throughout the building, ensuring effective communication with tenants, staff, vendors, and visitors.
• Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances.
• Position may be required to perform duties outside their normal responsibilities as needed.

• High school diploma or equivalent required; bachelor’s degree in business, marketing, real estate, finance, or related field preferred.
• Minimum of 3 years of experience in leasing or a minimum of 1 year of assistant community management experience within multifamily residential properties.
• Strong communication, interpersonal, and organizational skills.
• Proficiency with Microsoft Office, iLuvLeasing, On-Site, and Yardi.
• Knowledge of fair housing laws, leasing practices, budgeting, and property operations.
• Valid MA real estate license or ability to obtain one within 120 days of hire (must register with Rose Associates).
• Legal work authorization required.
• Must be available to work weekends (Saturdays and Sundays).